Empowering Families

The Hertford-Northampton Smart Start Partnership for Children collaborates with local agencies to provide essential programs and resources for young children and families. Our goal is to identify service gaps, reduce duplication of efforts, and ensure families receive the support they need.
Many valuable programs already exist, but they often go underutilized. By leveraging Smart Start funding and maximizing local resources, we help expand and enhance services that directly benefit early childhood development.

Emergency & Community Support Resources – Hertford & Northampton Counties, NC


Looking for help with domestic violence, mental health, child support, or family services in North Carolina? The following emergency contacts and community programs are here to support individuals and families in Hertford and Northampton Counties.

Emergency Services & Crisis Hotlines


If you are experiencing abuse, neglect, or a health emergency, help is available 24/7.
Child & Adult Abuse/Neglect
Hertford County DSS: (252) 358-7830
Northampton County DSS: (252) 534-5811
After Hours or Holidays: Call 911


Domestic Violence & Battered Women’s Services
SAFE (Roanoke-Chowan Services for Abused Families with Emergencies): (252) 332-1933
National Domestic Violence Hotline: (800) 799-7233
Mental Health Services


Trillium Health Resources: (252) 332-5306
Poison Control & Emergency Care


American Association of Poison Control: (800) 222-1222
Duke Poison Control Center: (800) 372-1697
Roanoke-Chowan Hospital ER: (252) 209-3000
Halifax Regional Medical Center: (252) 535-8011

Community Support Services
These organizations provide vital support for families, parents, and individuals in need:
NC Cooperative Extension Services
Hertford County Center: (252) 358-7822
Northampton County Center: (252) 534-2711


CARELINE – NC Resource Hotline: (800) 662-7030
Child Care for Children with Special Needs
Family Support Network: (800) 852-0042
Child Support Services
Hertford County: (252) 332-2913
Northampton County: (252) 534-0111
HOPE Line – Dial 211 for general assistance and referrals

Health, Pregnancy, & Parenting Resources
Support for prenatal care, parenting, infant safety, and nutrition:
Local Health Departments
Hertford County Public Health Authority: (252) 332-6651
Hertford County Health Department: (252) 358-7833
Northampton County Health Department: (252) 534-5841
Breastfeeding Help Hotline: (800) 367-2229
Parenting Programs
First Steps Teen Pregnancy Hotline: (800) FOR-BABY
Parents As Teachers: (252) 332-2692
Triple P – Positive Parenting Program: (252) 506-3722
Car Seats & Safety for Infants and Children
Child Care Resource & Referral: (252) 398-4124
UNC Highway Safety Research Center: (800) 372-4527

Housing, Legal Aid & Emergency Assistance
Legal Aid of NC (Free Legal Support): (252) 332-5124
Choanoke Area Development Association (CADA): (252) 539-4155

Trusted State & National Family Resources
Stay informed with these helpful parenting, education, and child development tools:
North Carolina Resources:
NC Child Care Resource & Referral
NC Department of Health and Human Services
NC Smart Start & Early Childhood Programs
NC Child Advocacy Institute
Family Support Network
Covenant with NC’s Children
NC Division of Child Development & Early Education
National Resources for Parents & Children:
Zero to Three
Children’s Defense Fund
National Safe Kids Campaign
National Child Care Association
BabyCenter & Parenting Networks
National Head Start Association
ERIC Clearinghouse on Early Childhood
KidsHealth.org
Family Education Network
Connect for Kids
National Parenting Center

Need Help Now?
If you’re facing a crisis or simply don’t know where to turn, call CARELINE at 1-800-662-7030 or dial 211 to get connected to the right local resource.